Security

How we protect your data.

Plain answers about how BrandAxis handles authentication, payments, infrastructure, and your tracked data.

Authentication

Sign-in is handled by Auth0, an industry-standard identity platform. We never see or store your password.

Payments

Billing runs entirely through Stripe. Full card numbers never touch BrandAxis systems.

Infrastructure

The platform runs on AWS and NeonDB (PostgreSQL), with traffic encrypted in transit over TLS.

Your data stays yours

Your prompts, brand data, and results are never used to train AI models — ours or anyone else's.

Found a vulnerability?

Report it privately to support@brandaxis.ai. We'll acknowledge your report, investigate, and keep you posted.