Privacy Policy
Last updated: June 7, 2026
1. Introduction
This Privacy Policy explains how BrandAxis Inc. ("BrandAxis", "we", "us") collects, uses, and protects information when you use the BrandAxis platform and websites (the "Service"). It should be read alongside our Terms of Use.
2. Information we collect
- Account information — your name, email, and organisation details when you register.
- Billing information — processed by our payment provider, Stripe; we do not store full card numbers.
- Usage data — how you interact with the Service, including the prompts, brands, and competitors you track.
- Technical data — IP address, device, and browser information collected automatically to operate and secure the Service.
3. How we use your information
We use your information to provide, maintain, secure, and improve the Service, to process payments, to communicate with you, and to comply with our legal obligations.
We do not use your prompts, brand data, or results to train AI models.
4. Service providers
We share data with trusted third parties only as needed to run the Service. These currently include:
- Stripe — payments and billing
- Auth0 — authentication
- Vercel — application hosting
- Amazon Web Services — processing, storage, and infrastructure
- NeonDB — database
- Cloudflare — DNS, security, and content delivery
- Amazon SES — transactional email
5. Data retention
We retain your information for as long as your Account is active and as needed to provide the Service, then for the period required to meet legal, accounting, or reporting obligations. [CONFIRM specific retention periods.]
6. Your rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@brandaxis.ai. [CONFIRM applicable frameworks — e.g. GDPR, CCPA, POPIA — and any Data Processing Addendum.]
7. Security
We use technical and organisational measures designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and update the "Last updated" date, and will provide additional notice of material changes where required.
9. Contact
Questions about this Privacy Policy can be sent to privacy@brandaxis.ai.
BrandAxis Inc. — [REGISTERED ADDRESS], Delaware, United States.
See also our Terms of Use and Cookie Policy.